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Frequently Asked Questions:
Do you have a printed catalog?
Sorry, we do not. Our inventory is highly dynamic. It changes with items' popularity, new trends, new design, etc. that it is not feasible for us to keep up with updates especially without passing the cost onto the products.
Where are the merchandise coming from, where is it made?
Our merchandise made and assembled in Turkey and/or assembled in the USA. We stock our entire inventory and ship all orders from Houston, Texas USA.
There are many items and I'm having hard times to follow the newly added ones!
We recently added "New Products" category which will specifically list the items added recently.
What type of payments are accepted?
We accept Visa - Master card - Discover - American Express - Debit Cards - eCheck through PayPal or GoogleCheckout for purchases up to $2,000 (three thousand USD). For purchases more than $2,000 bank wire transfer will be required. Please contact for wiring instructions.
For payments with check or money order, please select this option at check-out, make your payment payable to FASHIONABLE ORNAMENTS and send it to:
Fashionable Ornaments
1211 VILLMONT LN
HOUSTON TX 77077-2612
IMPORTANT: Orders paid with eCheck will be held for 3-4 business days until the electronic funds transfer has cleared your bank.
What if I want to return the item(s) I purchased?
Your satisfaction is guaranteed!
- Return Merchandise Policy
Retail purchased items can be returned within 10 (ten) days of delivery for the full purchase price (including shipping if any).
- Volume Discount Purchases
Items purchased with Volume Discount can be returned within 5 (five) days of delivery for the full purchase price.
Please follow these steps for proper credit.
Upon receipt of returned merchandise we will issue a credit to your credit card account which the charges are made for the purchase and you will receive a confirmation e-mail. Customers who have paid by check or money order will receive a check or money order at their shipping address.
Can I be sure about the security of my credit card or personal information?
We never see, store, nor has any sort of access to, your credit card information. Your customer and shipping information entries are taken on our secure server. (Note the https on the address bar when you are in these pages.) Rest of the transaction processed by the merchant services' certified secure server. Upon successful transaction, we receive "payment made" notification and begin processing your order. Please read the following.
- Privacy and Security
We do not sell, rent, or loan any personally identifiable information including email addresses of our customers to any third party. We use security measures to protect against the loss, misuse, and alteration of the information under our control. All data is protected using advanced industry standard methods.
- Credit Card Security
All credit card transactions are handled by merchant services. As you click for payment you are taken over to the merchant services SSL-secured payment processing site. Upon completion of payment you are directed back to our site.
- Cookies
Our site uses cookies primarily for shopping cart functionality. We also use cookies to identify you and retrieve your information next time you visit our site so you don't have to re-enter your user information.
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